Support
Help with the app, your subscription and your data.
Contact
Email sevendoors.app@gmail.com, or use Write to us in the app (Me → Settings → Safety & support). Please don’t include journal text or other private details. We can’t offer phone support.
If a practice feels uncomfortable
Stop at any time. Open your eyes, feel your feet on the floor and look around the room. Nothing needs finishing. Every session in the app has a “Stop and ground” option.
- Stop whenever something feels uncomfortable. Every session has a “Stop and ground” option.
- Never practise while driving, operating machinery, or looking after someone who needs your attention.
- This is contemplative practice, not treatment. If you are struggling, please reach out to a qualified professional or a local support line.
If you are in crisis or thinking about harming yourself, contact your local emergency number now. Free, confidential helplines in your country are listed at findahelpline.com.
Subscriptions
Subscriptions are managed by Google Play. To cancel, open Google Play → your profile → Payments & subscriptions → Subscriptions → Seven Doors. Deleting your account does not cancel a subscription.
Your data
Export or delete everything from the app under Me → Privacy & data. See the privacy policy and how to delete your account.